OANet Redesign Case Study

Objective

OANet is a powerful software used by thousands of Account executives, recruiters, and clients to organize different categories of records. The software keeps three categories of records: people records, job orders, and placements. People records contain detailed information on candidates and potential candidates, including job history, experience, preferred job title, preferred salary, and other personal information. The job orders are from the client database, consisting of information such as how many staff they need, when and what positions they need to fill. The last category is placements, which are completed job orders by placing candidates to fill the order.

Challenge

The People, Job Order, and Placement Records were all very data-heavy which posed a challenge to simplify the screens without sacrificing important content. The existing design of OANet was inefficient and lacked an intuitive user interface. The process of editing or adding fields to a record was poorly designed, forcing the user to click edit and be brought to a different screen to find what fields need to be updated and save them. This design was not user-friendly and required significant time and effort to make even minor changes. In addition, the navigation was complicated, with frequently used features hidden behind long lists and dropdowns.

Solution Part 1

• To address the existing issues, I proposed a new UX design that streamlined the user interface and improved the user experience. The first step was to create a single screen for all records. All fields became editable at all times, making it more intuitive for users to make changes. The new design improved efficiency by allowing users to view and edit records on the same screen, rather than being taken to a different screen for editing.

Solution Part 2

• I also updated the tables of information to be organized and utilized information architecture to improve the site's hierarchy. The most important and commonly used fields were moved to the top, while less commonly used fields were moved to the bottom. In addition, I added quick access to the records. The quick access feature allowed users to search for a specific field they needed rather than being forced to scroll through the record to find it.

• I also redesigned the site's navigation by utilizing action icons such as call, text, email, and share, which were frequently used but hidden behind long lists and dropdowns. These four icons were moved to the top left of the screen, making it easy for users to access them from anywhere on the screen. I also updated the color scheme and design to create a clear and consistent style guide and a more efficient layout of fields.